Picking & Packing of Orders:
- All Orders placed through the One Drop™ E-commerce platform will be packed and shipped within 48 hours from receipt of payment confirmation, Monday to Friday between 8am and 4pm.
- Payment confirmations received for orders through the One Drop™ E-commerce platform after 4pm on a Friday will be shipped the folloiwng Monday.
Shipping, Order tracking & Delivery:
- Delivery lead time can vary depending on your geographical position, with the standard delivery lead time being 3-5 working days from date of receipt of payment confirmation.
- All orders placed through the One Drop™ E-commerce platform are inclusive of the delivery price.
- Orders for delivery outside of South Africa will incur additional delivery fees, Quotes will be provided on request.
- All Orders placed through the One Drop™ E-commerce platform are delivered by means of the South African Postal service.
- Every One Drop™ order shipped will be accompanied by an e-mail confirmation of shipping and tracking number.
- Alternatively all order delivery or tracking information may be obtained by sending your Order / Tracking number and enquiry to: firstname.lastname@example.org