Delivery Information

Picking & Packing of Orders:

 

  • All Orders placed through the One Drop™ E-commerce platform will be packed and shipped within 48 hours from receipt of payment confirmation, Monday to Friday between 8am and 4pm.
  • Payment confirmations received for orders through the One Drop™ E-commerce platform after 4pm on a Friday will be shipped the folloiwng Monday.

 

Shipping, Order tracking & Delivery:

 

  • Delivery lead time can vary depending on your geographical position, with the standard delivery lead time being 3-5 working days from date of receipt of payment confirmation.
  • All orders placed through the One Drop™ E-commerce platform are inclusive of the delivery price. 
  • Orders for delivery outside of South Africa will incur additional delivery fees, Quotes will be provided on request.
  • All Orders placed through the One Drop™ E-commerce platform are delivered by means of the South African Postal service.
  • Every One Drop™ order shipped will be accompanied by an e-mail confirmation of shipping and tracking number.
  • Alternatively all order delivery or tracking information may be obtained by sending your Order / Tracking number and enquiry to: info@onedrop.co.za